Triplex Electric LTD
Frequently Asked Questions
Whether you’re updating a heritage home or modernizing a kitchen, bathroom or basement, Triplex Electric in Kelowna, BC can help with code-compliant electrical solutions tailored exactly to what you need. Book an appointment with our licensed electricians and let us know your plans. We have over 20+ years of experience working closely with local contractors and homeowners to ensure safe, efficient power delivery for your upgraded spaces.
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1. Are you licensed and insured?
Yes, Triplex Electric is a fully licensed and insured electrical contractor (FSRB #XXXXXX). We meet all BC Safety Authority requirements and carry $x million in liability coverage for your protection.
2. What areas do you serve?
We provide electrical services throughout the Okanagan Valley, including Kelowna, West Kelowna, Rutland, north to Winfield and Lake Country, and communities in between.
3. Do you offer emergency services?
Yes, we provide 24/7 emergency electrical repairs. Call (246) 462-3523 anytime for immediate assistance with:
- Power outages (when not utility-related)
- Sparking or smoking outlets
- Electrical burning smells
Residential Electrical Services Q&As
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4. How do I know if my home needs a panel upgrade?
Consider an upgrade if you:
- Frequently experience tripped breakers
- Use multiple power bars in one room
- Have a fuse box instead of breakers
- Are adding major appliances
5. What's involved in aluminum wiring remediation?
We typically use COPALUM crimp connectors to create safe copper connections at all devices. The process includes:
- Complete home inspection
- Connection point repairs
- Final safety testing
- Insurance documentation
6. How long does EV charger installation take?
Most residential Level 2 charger installations are completed in:
- 4-6 hours for standard setups
- 1-2 days for complex installations requiring panel upgrades
Commercial Electrical Services Q&As
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7. What are the benefits of having a regular maintenance schedule?
Planning ahead with scheduled maintenance checkups can help your business:
- Reduce unexpected downtime by 80%
- Extend equipment lifespan
- Maintain compliance with safety regulations
- Qualify for insurance discounts
8. Do you work with property managers?
Yes, we regularly service strata properties and rental units, offering:
- Scheduled after-hours work
- Detailed service reports
- Emergency contact protocols
- EV installations
Solar & Renewable Energy Electrical Services Q&As
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9. What solar incentives are available?
Current programs include:
- Federal Greener Homes Grant ($5,000 max)
- BC Hydro Net Metering
- Provincial sales tax exemptions
10. How long do solar panels last?
- Produce power for 25-30 years
- Require minimal maintenance
- Come with 20-25 year manufacturer warranties
Billing & Scheduling Q&As
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11. What payment methods do you accept?
12. Do you provide free estimates?
- Free in-person quotes for major projects
- Phone estimates for standard services
- Detailed written proposals
Still Have Questions?
Our team is happy to provide clear, straightforward answers to all your electrical service questions.